OFFICE HOURS: 

Monday, Tuesday, Wednesday, Friday

9:00 to 5:00 (last session at 4:00) ​

​Thursday

9:00 to 4:00 (last session at 3:00)​

​Closed Saturday & Sunday

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WHAT TO EXPECT THE FIRST SESSION​

During our first session (intake session), you and I will have the opportunity to learn about each other and begin our therapeutic relationship. I look forward to meeting with you and learning about your story.

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We will go over your intake paperwork and perhaps complete some further assessment. I will take time to explain my therapeutic approach at this first appointment and will go over confidentiality, informed consent, and when I am obligated to report issues of safety. 

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HOW FREQUENT ARE SESSIONS?​

After our initial appointment, I typically suggest starting therapy once a week for at least four weeks.  During this time we are developing a treatment plan and building a strong therapeutic alliance.   

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BILLING & FORMS OF PAYMENT ​​

​​Credit Cards, Health Savings, and Flexible Spending cards are all accepted and statements are paid through your secure portal.

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• One of these forms of payment must remain on file.

• Zia Counseling is an independent private practice and does not accept insurance. 

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ADVANTAGES TO SELF-PAY THERAPY​

 

• ​​Insurance companies may require access to client's diagnosis, treatment plan, progress notes and may impose restrictions on the type, frequency, and duration of therapy sessions.​  

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• Self-pay counseling confines sensitive information strictly between you and your therapist will not part of your permanent medical record. ​​​​​​​​​​​​​​​

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INITIAL INTAKE PAPERWORK POLICY​

​All intake forms are conveniently provided online and are confidential through your client portal.​

 

In order to best serve our clients, Zia Counseling carefully reads all forms, submissions, and interprets all screenings prior to the first appointment. This is best practices and begins the therapeutic process prior to the client arriving and allows the clinician to be prepared for therapeutic topics, goals, and concerns. This process takes time and attention.

 

When an appointment is scheduled, this time and date is saved specifically for you and your care. For this reason, paperwork must be completed by the client prior to 24 hours before the scheduled initial session. If this has not taken place, the appointment may be canceled.

 

In the event that more than one appointment is initially scheduled. It is the client’s responsibility to contact the office if they wish to keep subsequent appointments scheduled and those times cannot be guaranteed until communication has taken place.

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No Surprises Act/Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or ervice.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

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